1. How long will my order take?
If you need a pair of earrings quickly then PLEASE CONTACT US BEFORE YOU PLACE THE ORDER, we will try our best to get your earrings to you on time.
Each pair of earrings are hand made to order, we are a small team of makers, we are very busy but we aim to get your earrings to you ASAP.
UK buyers can expect their orders approximately 3-5 working days after the order is placed and processed.
European buyers approximately 5-7 working days after the order is placed and processed.
International buyers can expect their orders approximately 7-10 working days after the order is placed and processed.
If you order over the weekend then please count Monday as the first working day and any order placed after 5pm GMT will not be processed until the next day.
2. How long does delivery take?
UK orders can be sent 1 of 2 ways. We generally use standard 1st class, this costs £1.95 and takes approximately 1-3 days, this option has no tracking, it is insured up to £20. You can choose our confirmed 1st class option for £3.95, this provides proof of delivery with signature and is insured up to £50.
Any UK orders over £50 please select confirmed, we will add any extra necessary insurance for free.
You will receive an email to confirm that your order has been shipped so you can expect it to arrive 1-3 working days after that.
If you would like a next day/special delivery option then please contact us before you place an order for us to provide you with cost options.
International orders are all sent standard shipping, you can choose to have tracking on your order, both options take approximately 5-7 working days, you will receive an email to confirm that your order has been shipped so you can expect it to arrive 5-7 working days after that.
3. Do I get a tracking number or can I have express shipping?
UK orders have no tracking number, unless you ask for that option before ordering.
We have 2 international shipping options.
You can choose standard international shipping, this is the cheapest shipping option, this option is insured up to £20 and has no tracking number.
If you would like to have your items tracked then please choose our 'tracked' option, it will still take 5-7 working days but you will be able to track your parcel and it will be insured up to £50. We cover any additional insurance costs over £50 free of charge.
We recommend that international orders of £20 upwards select tracked shipping as it will provide you with peace of mind.
We are not responsible for items that are lost in transit, we can provide proof of postage but please be aware that once we have shipped we no longer have control of where/when they arrive.
We keep our shipping fares as low as possible so that our prices can be affordable to babes worldwide, if you would like an express shipping service please contact us before placing your order
4. Do you do make custom items or do collaborations?
We love making custom items/collaborating so please contact us with any ideas.
5. How can I contact you?
Please contact our head honcho, Natalie, with any queries.